Effective: February 1, 2023
ContractHub provides products and services that allow Customers to draft, manage and sign documents. We also have application programming interfaces (APIs) that allows you to imbed services into your website and other properties.
Information you provide. When registering for or using our Service we collect personal information from you. For example, when you create an account, we ask for your email address and a password. We may also collect information such as your phone number (for two factor authentication), your address for billing purposes, or your electronic signature. You may also provide us with personal information about other individuals when you use our Service.
Information we collect automatically. We collect information from you and about your device. This includes data about your software, the operating system version you use when accessing our service, your Internet Protocol address, precise geolocation information, unique device identifiers, and your usage data (such as web logs, time spent on a URL, etc.). We also collect data related to requests/transactions such as: names, addresses, email addresses of individuals who are added as contacts or counterparties, and the history of such transactions.
We use certain Google advertising features including Google Analytics Demographics and Interest Reporting and Remarketing. Third-party vendors, including Google, may show this Sites’ ads on sites across the Internet.
Information we collect and process on your behalf. The use of information collected through our Service is limited to the purpose for which you have engaged us. When you use our Services, we process and store certain information on your behalf as a data processor. For example, when you upload a document, we act as data processor in accordance with the customer’s instructions. In this situation, the customer is the data controller and is responsible for most aspects of the processing of the information.
We may use the information we collect through our products for a number of reasons, including to:
We may also combine the information we collect (or that is otherwise provided to us) through aggregation and other means to limit the identification of any particular individual to help with our business goals (such as research and marketing).
We may use your personally identifiable information as described below:
Vendors and other third-party service providers. We may share your information with third parties that we use to provide and support our Services. These parties provide services such as authentication, billing and collections, customer support, or data storage. We enter into legally binding agreements with these third-party service providers that protects your personal information and are not permitted to use your information for their own purposes.
Compliance with Law, Safety, Security, Business Transactions: We may also disclose your information to third parties: (a) where required by law or regulatory requirement, court order or other judicial authorization, (b) in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements; (c) in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business; (d) to protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with our products and services; and (f) to protect the vital interests of an individual.
To other persons with your consent (e.g. fulfilling your fax or signature requests).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received.
Upon your written request, we will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by logging into your account, or by contacting us.
Correction, update or deletion: You can correct, update or request deletion of your personal information through the Service interface, or by contacting us.
This site and our Services are not intended for or directed to persons under the age of 18. We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Services. Any person who provides their information to us through the Account Login page for new customers, Signup Page, or any other part of the Site represents that they are 18 years of age or older. We will delete any information we discover is collected from a minor.
8. USERS FROM OUTSIDE OF THE UNITED STATES
For questions or concerns regarding the collection, use, or disclosure of your information, you can contact us by sending an email to firstname.lastname@example.org.